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Organizational Climate

Can you name a situation when you worked with someone who inspired you to try your best? Can you remember when an irresponsible teammate demotivated you from devoting yourself to your project? In business contexts, such experiences all belong to the concept of 'organizational climate,' which hugely influences one's experiences at work. 

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Organizational Climate

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Can you name a situation when you worked with someone who inspired you to try your best? Can you remember when an irresponsible teammate demotivated you from devoting yourself to your project? In business contexts, such experiences all belong to the concept of 'organizational climate,' which hugely influences one's experiences at work.

Organizational Climate Meaning

Organizational climate entails an organization's unique culture, which can create a distinct atmosphere surrounding all organizational members.

An organizational climate implies the values and perceptions of organizational members regarding their organization and work environment.

Organizational climate can be regarded as being similar to personality. Like one's personality, a specific organizational climate is unique and influential in individuals' behaviors, attitudes, and perceptions toward work-related concepts such as relationships, autonomy, or organizational structures.

Likewise, as individuals' personalities are shaped throughout their upbringing, we cannot create an organizational climate overnight. Instead, it takes time and perseverance to accumulate experiences and interactions to build a long-lasting organizational climate.

What experiences and interactions at work can shape an organizational climate?

Various experiences and interactions can determine an organizational climate. For example, we can build an organizational climate on the frequency managers are willing to help their employees at work, how managers and peers treat specific individuals, etc.

Importance of Organizational Climate

A positive and unique organizational climate can be critical to every company.

First, an organizational climate can assist companies in measuring their employees' perceptions about various business-related aspects such as work environments, policies, regulations, business practices, communication patterns, etc. For instance, businesses can measure their organizational climate to gauge how their employees feel and think about their policies, organizational culture, or practices. Thus, the management team can ensure that organizational members align with the organization's goals, visions, and strategies.

For example, if your company's long-term vision is to become the best workplace, looking at the company's current organizational climate helps navigate the management team about implementing such a vision. Accordingly, the happier the employees are, the stronger the alignment between the organizational climate and the company's vision.

Second, similar to organizational culture, an organizational climate can create a common ground of beliefs and perceptions to which all organizational members belong. In this sense, the organizational climate can enhance organizational commitment, which tightens the bond between employees and their organizations.

How can an organizational climate tighten the bond between employees and their organizations?

Studies have shown that the happier employees are, the higher their productivity is, and therefore, the more successful the overall organizational performance gets. Thereby, by having a good organizational climate that employees feel happy to work for, organizations can indirectly influence their business performance for the better.2

Organizational Climate Organizational climate can unite members StudySmarterFig. 1 - Organizational climate can unite members

Types of Organizational Climate

There are, indeed, several types of organizational climates at work. The following are some most prominent types of organizational climates nowadays. 1

Type

Explanation

Human-centric climate

An organizational climate that emphasizes the importance of caring for each other.

Rule-oriented climate

An organizational climate that prioritizes compliance with organizational rules and regulations for every organizational member.

Innovation-oriented climate

An organizational climate that focuses on implementing innovative working styles and processes to foster creativity and innovativeness at work.

Goal-oriented climate

An organizational climate that is result-driven. Thus, this organizational climate emphasizes the realization of organizational values and perfectionism to attain desirable business outcomes.

Table 1 - Types of organizational climate

Organizational Climate Characteristics

Five common characteristics can shape an organizational climate at work.2 They are:

  1. General perception: the organizational climate is people's general perception of an organization. It offers an understanding of people's impressions of the organization's internal environment.

  2. Abstract and intangible concept: an organizational climate is abstract and intangible in the sense that it is subjective. Thus, an organizational climate is challenging to explain and measure in units.

  3. Unique and distinct identity: an organizational climate gives an organization a unique and distinctive identity that differs from other organizations.

  4. Long-standing quality: an organizational climate cannot be built overnight. In other words, organizations must spend a long time and consistent efforts in shaping their desirable organizational climate.

  5. Multi-dimensional concept: an organizational climate is multi-dimensional given that it involves various dimensions at work, such as individual autonomy, leadership style, communication, organizational conflicts, teamwork, etc.

Organizational Climate Dimensions

We can divide organizational climate dimensions into three categories:

  1. Structural dimensions: this dimension includes factors related to an organizational structure.

  2. Interactive dimensions include factors determining how organizational members interact with one another.

  3. Perceptual dimensions include factors influencing individuals' perception of an organizational climate.1

How can the structural dimensions influence an organizational climate?

A core component of structural dimensions is organizational structure. Essentially, an organizational structure can shape interpersonal relations between members across an organizational hierarchy. For example, how managers give orders to their employees or how employees communicate their opinions with their seniors. Thus, organizational structure, or structural dimensions, can significantly influence employees' perception of an organization's positivity and friendliness.

Accordingly, some prominent components of organizational climate dimensions can range from organizational structure, leadership style, and organizational conflicts to organizational communication, warmth, support, or rewards and punishment.

What is the role of a centralized and decentralized organizational structure in shaping organizational climate?

A centralized organizational structure can distance subordinates from the decision-making process, while a decentralized organizational structure, by contrast, can involve employees in such a process. Thus, they both can determine the engagement level at the workplace.

Organizational Climate vs. Culture

Commonly, the concepts of organizational climate and culture are interwoven; thus, they can easily be confused. However, there are differences separating an organizational climate from an organizational culture.

An organizational culture consists of values, beliefs, behaviors, and attitudes that inform and govern how organizational members behave in the workplace.

Thus, we can understand that organizational climate can be shaped based on individuals' perceptions of and interactions with organizational culture.1 Specifically, while an organizational culture represents the overall image of an organization, an organizational climate represents only individuals' perceptions of an organization's image.

What does it mean in a real-life context?

For example, Company X has long been said to have an innovative organizational culture that fosters creativity. However, it is not true that Company X employee thinks their organizational climate is innovative. Some individuals may believe such innovative organizational culture creates an exhausting organizational climate instead.

Organizational Climate Examples

Within business contexts, there are various ways that organizations can create a positive organizational climate. Let's see two concrete examples of how companies can increase their organizational climate's positivity.

Improving Working Environments

A popular way for modern companies to directly impact their organizational climate is to enhance the quality of their working environments. Nowadays, various organizations are motivated to keep their working environments at the healthiest level possible. Thus, managers focus on creating and innovating comfortable and inspirational working environments that can win the hearts of their employees.

Also, many companies focus on revolutionizing their working procedures, from performance evaluation methods to recognition programs and task allocation schemes, to empower their employees at work. As a result, companies can make their employees feel much more secure and appreciated.

At Adobe, the world's leading creative organization, traditional performance ratings and rankings are almost absent as they are believed to cause employee stress. Instead, Adobe focuses on helping its employees grow through personalized, challenging special projects, mentorship, and leader support. Thus, leaders will regularly ask their employees questions about their challenges at work and how they can help them reach their goals.3

Employee Recognition Programs

Developing appropriate employee recognition programs at work is a popular method for creating a positive work environment. Such recognition programs can range from non-monetary rewards, such as a public shoutout or a day off, to monetary ones, including an appreciation gift or voucher. Employee recognition programs are among the best ways for organizations to remind employees of their value and contributions while lifting the overall happiness levels at work.

How has Walt Disney developed their employee recognition programs

At Walt Disney, over 100 employee recognition programs offer rewards, such as public shoutouts, gift vouchers, trophies, and pay raises. The famous Magic Backstage Sweepstakes of Walt Disney is specifically made for employees who make outstanding efforts and work harder than others. Accordingly, managers from various departments at Walt Disney will nominate employees who have contributed significantly to work. The nominated employees stand a chance in a lottery to win a free night in Cinderella's castle or a free vacation to Disneyland properties.4

Organizational Climate - Key takeaways

  • An organizational climate implies the values and perceptions of organizational members regarding their organization and work environment.
  • First, an organizational climate can assist companies in measuring their employees' perceptions about various business-related aspects such as work environments, policies and regulations, business practices, communication patterns, etc. Second, it can tighten the bond between employees and companies.
  • There are four common types of organizational climate: human-centric climate, goal-oriented climate, rule-oriented climate, and innovation-oriented climate.
  • There are three typical organizational climate dimensions: structural, interactive, and perceptual.
  • There are five common organizational climate characteristics: general perception, abstract and intangible, unique and distinct, long-standing, and multi-dimensional.

References

  1. Akbar Hassanpour , Hassan Abedi Jafari, Hossein Abbassian, and Sara Touri. Organizational Climate Typology: A Thematic Analysis. 2019. http://obs.sinaweb.net/article_37254_644c1b3050445d2cdd28c8786a7ea219.pdf.
  2. Venkatesh. Organisational Climate: Meaning, Characteristics and Factors. 2022. https://www.yourarticlelibrary.com/organization/organisational-climate-meaning-characteristics-and-factors/53226.
  3. Adobe Communications Team. Adobe is a best workplace for innovators. 2021. https://blog.adobe.com/en/publish/2021/08/04/adobe-is-a-best-workplace-for-innovators
  4. Jeff Kober. Reward & Recognition at The Walt Disney World Resort. 2016. https://worldclassbenchmarking.com/reward-recognition-at-the-walt-disney-world-resort/

Frequently Asked Questions about Organizational Climate

An organizational climate implies the values and perceptions of organizational members regarding their organization and work environment.  

There are four common types of organizational climate: human-centric climate, goal-oriented climate, rule-oriented climate, and innovation-oriented climate.

First, an organizational climate can assist companies in measuring their employees' perceptions about various business-related aspects such as work environments, policies and regulations, business practices, communication patterns, and so on. Second, it can tighten the bond between employees and companies.

There are three common organizational climate dimensions that can influence organizational climate: structural dimensions, interactive dimensions, and perceptual dimensions.

There are three common organizational climate dimensions that can affect organizational climate: structural dimensions, interactive dimensions, and perceptual dimensions. Accordingly, each dimension entails various components ranging from organizational structure, leadership style, and organizational conflicts to organizational communication, warmth, support, or rewards and punishment. 

Test your knowledge with multiple choice flashcards

An organizational climate  ____ be created overnight.

Can organizational climate assist companies in measuring their employees' perceptions?

An organizational climate can create a  ____  ground of beliefs and perceptions that the entire organizational members belong to.

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